Terms & Conditions

1. Definitions

In these Terms & Conditions, the following terms shall have the meanings set forth below:

• "sule96," "We," "Us," or "Our" refers to the online gaming platform operated at https://sule96.cam and all associated services.
• "User," "You," or "Your" refers to any individual who accesses or uses the sule96 platform.
• "Account" refers to the registered user account required to access gaming services on sule96.
• "Platform" refers to the sule96 website, mobile applications, and all related gaming services.
• "Games" refers to all casino games, sports betting markets, lottery draws (including togel), and other gaming products offered on the platform.
• "Bonus" refers to promotional offers, credits, free bets, or other incentives provided by sule96 to users.

2. Acceptance of Terms

By creating an account, accessing the sule96 platform, or using any of our services, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions, as well as our Privacy Policy and Responsible Gaming policies. If you do not agree to these terms, you must immediately cease using our platform and close any existing account.

We reserve the right to modify these Terms & Conditions at any time. Changes will be effective immediately upon posting to the sule96 website. Your continued use of the platform after any modifications constitutes acceptance of the revised terms. It is your responsibility to review these terms regularly.

3. Eligibility Requirements

To register and use sule96 services, you must meet all of the following eligibility criteria:

• You must be at least 21 years of age as of the date of registration.
• You must be a resident of Indonesia and accessing the platform from within Indonesian territory.
• You must be legally capable of entering into binding contracts under Indonesian law.
• You must not be on any self-exclusion list or prohibited from gambling under any applicable law or regulation.
• You must not have had an account previously closed by sule96 for violation of these terms.
• You must be acting solely on your own behalf and not on behalf of any third party.

We reserve the right to request proof of age, identity, and residency at any time. Failure to provide satisfactory documentation may result in account suspension or closure and forfeiture of funds.

4. Account Registration and Security

4.1 Account Creation

To access gaming services on sule96, you must create a personal account by providing accurate and complete information including your full legal name, date of birth, email address, phone number, residential address, and preferred banking details. You may only register one account per person. Multiple accounts registered to the same individual will be closed and any winnings voided.

4.2 Account Security

You are solely responsible for maintaining the confidentiality of your account credentials, including your username and password. You must not share your login information with any third party. Any activity conducted through your account will be deemed your responsibility, regardless of whether you authorized such activity. You agree to notify us immediately of any unauthorized use of your account or any other security breach.

4.3 Know Your Customer (KYC) Verification

In compliance with anti-money laundering regulations and to protect against fraud, sule96 implements mandatory Know Your Customer procedures. You must provide valid identification documentation upon request, which may include:

• Indonesian National Identity Card (KTP)
• Proof of address (utility bill, bank statement, or government correspondence dated within the last three months)
• Payment method verification (bank account statement or screenshot showing account holder name)
• Selfie photograph holding your identification document

Withdrawals may be suspended until KYC verification is successfully completed. We reserve the right to request additional documentation at our discretion.

5. Deposits and Payments

5.1 Deposit Methods

sule96 accepts deposits via Indonesian bank transfers (BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, Bank Danamon) and e-wallet services (OVO, DANA, GoPay, ShopeePay, LinkAja). All deposits must be made from a payment method registered in your own name. Third-party deposits are strictly prohibited and will result in account closure.

5.2 Deposit Limits

Minimum deposit amounts vary by payment method, typically starting at Rp 50,000. Maximum deposit limits are set to promote responsible gaming and may be adjusted based on account verification level. You may set personal deposit limits through your account settings as part of our responsible gaming tools.

5.3 Processing Times

Bank transfer deposits typically process instantly during Indonesian banking hours (Monday to Friday, 08:00-16:00 WIB). Deposits made outside banking hours or on public holidays may take up to 24 hours. E-wallet deposits generally process within minutes. sule96 does not charge deposit processing fees, though your financial institution may apply their own charges.

6. Withdrawals and Payouts

6.1 Withdrawal Process

You may request withdrawals to your verified Indonesian bank account at any time through your account dashboard. Withdrawals must be made to a bank account registered in your name matching your verified account details. The minimum withdrawal amount is Rp 100,000. We aim to process most withdrawal requests within 15-30 minutes during business hours and within 24 hours for requests made outside business hours.

6.2 Withdrawal Requirements

Before your first withdrawal, you must complete KYC verification. For withdrawals exceeding Rp 50,000,000, we may require additional verification documentation. You must have wagered your deposit at least once before requesting withdrawal to comply with anti-money laundering regulations. Bonus funds must meet specified wagering requirements before they can be withdrawn.

6.3 Withdrawal Limits and Fees

Daily withdrawal limits vary based on account verification level and VIP tier status. Standard accounts can withdraw up to Rp 100,000,000 per day, while VIP accounts enjoy higher limits. sule96 does not charge withdrawal processing fees, though receiving banks may apply incoming transfer fees.

7. Bonuses and Promotions

7.1 Bonus Terms

sule96 offers various bonuses and promotions including welcome bonuses, reload bonuses, cashback offers, and VIP rewards. All bonuses are subject to specific terms and conditions including wagering requirements, game restrictions, maximum bet limits, time limits, and eligible games. These terms are detailed on each promotion page and must be read carefully before accepting any bonus.

7.2 Wagering Requirements

Bonus funds typically require wagering (playing through) a specified number of times before they can be withdrawn. For example, a 100% deposit bonus with 35x wagering requires you to wager the bonus amount 35 times. Different games contribute differently toward wagering requirements: slots generally contribute 100%, while table games may contribute 10-20% or be excluded entirely.

7.3 Bonus Abuse

sule96 reserves the right to withhold bonuses, void winnings, and close accounts engaged in bonus abuse including but not limited to: creating multiple accounts to claim bonuses, collusion with other players, irregular betting patterns designed solely to meet wagering requirements, or any other activity deemed to be undertaken in bad faith. Only one bonus per household, IP address, and payment method is permitted unless otherwise stated.

8. Game Rules and Fair Play

8.1 Game Integrity

All games offered on sule96 use certified Random Number Generators (RNG) to ensure fair and unpredictable outcomes. We partner only with licensed game providers whose software undergoes regular independent auditing. Return to Player (RTP) percentages are published where applicable and represent theoretical long-term statistical averages.

8.2 Prohibited Activities

The following activities are strictly prohibited and will result in immediate account suspension or termination:

• Using automated betting software, bots, or any mechanical or electronic assistance
• Colluding with other players to gain unfair advantage
• Exploiting software errors, bugs, or game malfunctions
• Engaging in fraudulent or criminal activity including credit card fraud, money laundering, or identity theft
• Offensive behavior, harassment, or abuse toward other players or customer service staff
• Betting on sporting events with insider information or after the outcome is known

8.3 Dispute Resolution

In the event of a dispute regarding game outcomes, account balances, or bonus terms, you must contact our customer support team within 7 days of the disputed transaction. We will investigate all complaints thoroughly and provide a decision within 14 business days. Our decision in all disputes is final. For sports betting disputes, official results from governing bodies are deemed final.

9. Responsible Gaming

sule96 is committed to promoting responsible gaming and protecting vulnerable individuals. We provide comprehensive tools to help you maintain control over your gaming activities, including:

• Deposit limits (daily, weekly, monthly)
• Loss limits to cap potential losses over specified periods
• Session time limits and reality check reminders
• Self-exclusion options ranging from 24 hours to permanent closure
• Account history and transaction reports for tracking your activity

If you believe gambling is negatively affecting your life, relationships, or finances, please contact our support team immediately to discuss self-exclusion options or visit our Responsible Gaming page for additional resources. Remember that online gaming should be treated as entertainment, not as a source of income.

10. Intellectual Property

All content on the sule96 platform, including but not limited to text, graphics, logos, images, software, and game content, is the property of sule96 or our licensed partners and is protected by Indonesian and international intellectual property laws. You are granted a limited, non-exclusive, non-transferable license to access and use the platform for personal entertainment purposes only. You may not reproduce, distribute, modify, create derivative works, publicly display, or exploit any platform content without our express written permission.

11. Limitation of Liability

To the fullest extent permitted by Indonesian law, sule96 shall not be liable for any indirect, incidental, consequential, or punitive damages arising from your use of the platform, including but not limited to loss of profits, data, or goodwill. Our total liability to you for all claims shall not exceed the amount deposited into your account during the six months preceding the claim. We are not responsible for losses caused by factors beyond our reasonable control including internet connectivity issues, third-party service failures, or force majeure events.

12. Account Closure and Termination

You may close your account at any time by contacting customer support. We reserve the right to suspend or terminate your account at our sole discretion if we believe you have violated these Terms & Conditions, engaged in fraudulent activity, or if we are required to do so by law. Upon account closure, you must withdraw any remaining balance subject to completion of wagering requirements and verification procedures. Accounts inactive for more than 12 consecutive months may be subject to inactivity fees or closure.

13. Governing Law and Jurisdiction

These Terms & Conditions are governed by and construed in accordance with international gaming regulations and the laws applicable to the jurisdiction in which sule96 operates. Any disputes arising from these terms or your use of the platform shall be subject to the exclusive jurisdiction of the competent courts. You agree to submit to the personal jurisdiction of such courts for the purpose of litigating any such claim or action.

14. Contact Information

If you have any questions, concerns, or complaints regarding these Terms & Conditions or any aspect of the sule96 platform, please contact our customer support team:

• Email: [email protected]
• Live Chat: Available 24/7 through your account dashboard
• Response Time: We aim to respond to all inquiries within 24 hours

For account-specific inquiries, please include your registered email address and username to expedite our response. For security reasons, we will never ask you to provide your password via email or live chat.

15. Miscellaneous

If any provision of these Terms & Conditions is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect. Our failure to enforce any right or provision of these terms shall not constitute a waiver of such right or provision. These Terms & Conditions, together with our Privacy Policy and Responsible Gaming policies, constitute the entire agreement between you and sule96 regarding use of the platform and supersede all prior agreements and understandings.